⚠️Tropical Cyclone Alfred: Important Notice for Statewide Wastewater Customers⚠️

⚠️🌪️ As Tropical Cyclone Alfred approaches, it's essential for Statewide Wastewater customers to prepare for potential power outages that could affect your wastewate r system. To help you manage this situation smoothly, we've outlined key steps and tips to ensure the safe and efficient operation of your system. 🌪️⚠️

What to Expect During Tropical Cyclone Alfred

As Cyclone Alfred makes its way across the region, power outages may occur, impacting the functionality of your wastewater system. Here's what you can do to minimise any disruptions and ensure your system operates effectively:

1. Emergency Storage Capacity: A Buffer for Your System

Your system is designed with an emergency storage capacity above the minimum working level. This provides a buffer to help manage wastewater during power outages.

2. Minimise Water Usage During Power Outages (where generator may or may not be in use)

If a power outage occurs, one of the most important things you can do is minimise water usage. Appliances that use large amounts of water, such as dishwashers and washing machines, should be avoided during the outage. This will help prevent your system from reaching its overflow levels and ensure proper functioning during this period.

3. What to Do When Power Is Restored

Once the power comes back on, you might notice an alarm sounding. This is perfectly normal and indicates that the system is processing the stored wastewater that accumulated during the outage. The alarm will deactivate once the system returns to normal operation.

However, if the alarm remains on for more than 24 hours or you experience any issues, please don’t hesitate to contact Statewide Wastewater. We can arrange a service visit to inspect and address any concerns you might have.

4. Using a Generator? Exercise Caution

If you're using a generator to restore power during the outage, it’s crucial to handle the system’s electronic control board with care. Just like any sensitive electronic equipment, it can be damaged if mishandled. Be sure to follow all safety precautions when connecting your generator to avoid any issues with your wastewater system.

5. Resuming Normal Use

Once the power has been restored and your system has fully recovered, you can return to normal water usage. The system will begin pumping and processing wastewater as usual. However, please wait until it has fully resumed its operations to avoid overloading the system.

Important Tips to Keep Your System Running Smoothly

• Avoid Using Dishwashers & Washing Machines: During the power outage, refrain from using water-intensive appliances. This helps to prevent excess water from entering your system, keeping everything within operational limits.

• Toilet Use is Fine: You can continue using the toilet minimally during an outage. However, try to reduce the use of sinks, basins, and showers to avoid overloading the system.

• If Alarm Stays On for Over 24 Hours: If the alarm doesn’t turn off after 24 hours or if you have any concerns about your system, please contact Statewide Wastewater. We’ll be happy to provide assistance and ensure your system is working properly.
  

Final Thoughts: Stay Safe and Prepared!

Cyclone Alfred can bring unexpected challenges, but with the right preparation, you can help ensure your wastewater system continues to operate smoothly during power outages. If you have any questions or concerns, remember that Statewide Wastewater is here to help. We are committed to supporting you through these challenging times and ensuring that your system remains in top shape.

Stay safe, stay prepared, and don’t hesitate to reach out if you need assistance.

By following these guidelines, you'll not only keep your wastewater system functioning properly during Tropical Cyclone Alfred, but also help prevent any potential issues from arising. Let's work together to ensure a safe and smooth experience during the storm!

For more information and updates, check out our social media or call us on 0406 288 142. Take Care And Stay Safe The Statewide Wastewater Team